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Library Policies
All library policies are reviewed by the Library Advisory Board.
- Unattended Child Policy
- CIPA Internet Safety Policy
- Circulation Policy
- Collection Development Policy, Adult and Young Adult
- Collection Development Policy, Juvenile
- Confidentiality Policy
- Exhibit Policy
- Gift Policy
- Information and Reference Services Policy
- Interlibrary Loan Policy
- Maker Equipment Policy
- Meeting Room Policy
- Patron Behavior Policy
- Public Computers & Internet Use Policy
- Request and Re-Evaluation of Library Materials
- Volunteer Application
- Volunteer Policy
Unattended Child Policy
Victoria Public Library (VPL) is committed to providing excellent service to families and children. To make the library an enjoyable place and to encourage a love of books, reading, and learning, we offer designated children’s areas, programs, and services for children. Attaining this desired and appropriate environment for children requires the communication and cooperation of both staff and parents. Together, we can provide a fun and positive experience when visiting the VPL.
• Our staff do not assume the responsibility of a child’s care. The safety of children left alone in the library is a serious concern for our staff, who have responsibilities that prevent them from providing appropriate supervision for children. The library is a public building and does not serve as a day care service. Library staff may refer children who are left unattended in the library to appropriate authorities including the police or child welfare agencies if there are concerns about the health, well-being, or safety of the child.
• Young children defined as 8 years old or less may not be left unattended in the library or at any library event. Any child, 8 years old or less must have a parent, guardian, or caregiver 15 years old or older in the immediate vicinity within their line of vision. Unattended young children found in the library will be given an opportunity to make a phone call to a parent, guardian, or caregiver. If the unattended child is unwilling or unable to contact a parent, guardian, or caregiver or if the parent, guardian, or caregiver is unwilling or unable to pick up the child, the police will be called, and the child will be placed in care of the police.
• Children ages 9 – 12 with a parent, guardian, or caregiver 15 years old or older in the building may use the library or attend a scheduled library program unattended for an amount of time appropriate to their age and maturity. It is the parent’s responsibility to determine whether the child needs adult supervision to ensure his/her safety and to maintain appropriate behavior and responsible library use.
• Children ages 13 and up may be in the library unattended if it is appropriate to his/her maturity.
• Parents/guardians/caregivers are responsible for their children's behavior while in the library and for ensuring that their children obey library rules and regulations (see Patron Behavior Policy).
• For any unattended child ages 13 or older it is the parent/guardian/caregiver’s responsibility to ensure:
o Child has parents’ contact information.
o Parent is available to answer calls or texts from the child.
o Child knows library rules and is mature enough to follow them.
o Child knows who they can and cannot leave the building with.
o Parent knows library hours and has made prior arrangements to pick up child at least 15 minutes before closing time.
• Thirty minutes before closing time or in the event of an emergency closing if an unattended child is found at the library without transportation home, library staff will encourage and assist them in calling a parent, guardian, or caregiver to pick them up. If a child is unwilling or unable to contact his/her parent, guardian, or caregiver, or if the parent, guardian, or caregiver is unwilling or unable to pick up the child the police will be contacted, and the child will be placed in the care of the police. At least 2 staff members will remain with the child until the police arrive. Under no circumstances will library staff or volunteers provide transportation to a child.
CIPA (Children’s Internet Protection Act) Internet Safety Policy
Introduction
It is the policy of Victoria Public Library to:
(a) prevent user access over its computer network to, or transmission of, inappropriate material via Internet, electronic mail, or other forms of direct electronic communications;
(b) prevent unauthorized access and other unlawful online activity;
(c) prevent unauthorized online disclosure, use, or dissemination of personal identification information of minors; and
(d) comply with the Children’s Internet Protection Act [Pub. L. No. 106-554 and 47 USC 254(h)].
Definitions
Key terms are as defined in the Children’s Internet Protection Act (see Appendix A).
Access to Inappropriate Material
To the extent practical, technology protection measures (or “Internet filters”) shall be used to block or filter Internet, or other forms of electronic communications, access to inappropriate information.
Specifically, as required by the Children’s Internet Protection Act, blocking shall be applied to visual depictions of material deemed obscene or child pornography, or to any material deemed harmful to minors.
Subject to staff supervision, technology protection measures may be disabled for adults, or, in the case of minors, minimized, only for bona fide research or other lawful purposes.
Inappropriate Network Usage
To the extent practical, steps shall be taken to promote the safety and security of users of the Victoria Public Library online computer network when using electronic mail, chat rooms, instant messaging, and other forms of direct electronic communications.
Specifically, as required by the Children’s Internet Protection Act, prevention of inappropriate network usage includes: (a) unauthorized access, including so-called ‘hacking,’ and other unlawful activities; and (b) unauthorized disclosure, use, and dissemination of personal identification information regarding minors.
Education, Supervision and Monitoring
While staff will educate, supervise and monitor appropriate usage of the online computer network and access to the Internet in accordance with this policy, the Children’s Internet Protection Act, the Neighborhood Children’s Internet Protection Act, and the Protecting Children in the 21st Century Act, Victoria Public Library affirms the responsibility of parents to determine the appropriateness of Internet-accessed resources, and all other library materials, for their children. Parents or legal guardians are ultimately responsible for guiding their children in their use of the Internet
Procedures for the disabling or otherwise modifying any technology protection measures shall be the responsibility of the Library Director or designated representative(s).
Adoption
This CIPA Internet Safety Policy was adopted by the Victoria Public Library Advisory Board at a public meeting, following normal public notice, on June 10, 2020.
Appendix A: CIPA Definitions of terms
Minor. The term “minor means any individual who has not attained the age of 17 years.
Technology Protection Measure. The term “technology protection measure” means a specific technology that blocks or filters Internet access to visual depictions that are:
1. Obscene, as that term is defined in section 1460 of title 18, United States Code;
2. Child Pornography, as that term is defined in section 2256 of title 18, United States Code; or
3. Harmful to minors.
Harmful to Minors. The term “harmful to minors” means any picture, image, graphic image file, or other visual depiction that:
1. Taken as a whole and with respect to minors, appeals to the prurient interest in nudity, sex or excretion;
2. Depicts, describes, or represents, in a patently offensive way with respect to what is suitable for minors, an actual or simulated sexual act or sexual contact, actual or simulated normal or perverted sexual acts, or a lewd exhibition of the genitals; and
3. Taken as a whole, lacks serious literary, artistic, political or scientific value as to minors.
Sexual Act; Sexual Contact. The terms “sexual act” and sexual contact” have the meanings given such terms in section 2246 of title 18 United States Code.
Circulation Policy
A Victoria Public Library card allows you to borrow library materials such as books, DVDs, CDs and more. You can also use your card for free public computer and Internet access at the library and to download e-books and access a wide variety of other resources from your home computer or mobile device.
Types of Library Cards
Adult Library Card
An Adult Library Card allows you to borrow materials, use library public access computers and access our databases. Library cards are free to all residents of Texas. Ability to access databases and e-books may vary depending on your county of residence.
Juvenile Library Card
A parent/legal guardian may apply for a library card on behalf of a juvenile 17 years of age or under. This card can be used to borrow materials, use library computers and access our databases. Ability to access databases and e-books may vary depending on your county of residence. Juvenile library cards cannot be used to check out circulating hotspots.
Restricted Juvenile Library Card
A parent/legal guardian may apply for a restricted library card on behalf of a juvenile 17 years of age or under. This card requires that the parent/legal guardian be present at checkout and only items with a juvenile call number be checked out on the card. Restricted juvenile library cards cannot be used to check out circulating hotspots.
Only the parent/legal guardian signing the juvenile’s card application may change or obtain information about the juvenile’s record or authorize privileges on the juvenile’s account.
By signing up a minor for a Juvenile Library Card or Restricted Juvenile Library Card, the parent/legal guardian accepts responsibility for:
• materials borrowed from the Victoria Public Library;
• materials borrowed by minors in your care;
• library cards you obtain for minor children for whom you are a guardian;
• fines and fees incurred for lost, damaged or unreturned Library material.
Non-Resident Card
Individuals who do not live in Texas or own property in Texas may apply for a non-resident card for fee. This fee is not refundable. Non-resident cardholders may borrow up to five (5) items at a time and use library public access computers.
Facility Card
Individuals living in a temporary residence or transitional housing may have access to a facility card. Facility cards are issued to institutions serving individuals who may not otherwise qualify for a library card.
Requirements for a Library Card
Residents of Texas with proper identification may obtain a library card for free. A fee of $2.00 is charged to replace a lost card.
The following will be accepted as proper identification and proof of current address:
• A valid government issued photo ID with current address or
• A valid government issued photo ID and a printed check or utility bill with current address.
Loan Period Information
• Library materials check out for three (3) weeks.
• Some items may be renewed once for an additional three (3) weeks. Renewals can be made in the library, by calling (361) 485-3301 or by accessing your library account online at
www.victoriapubliclibrary.gov.
• Accounts with a balance of $10.00 or more may be suspended.
• Laptops and tablets check out for a maximum of two (2) hours per day.
• Only one (1) laptop, tablet or circulating hotspot can be checked out to a card at a time.
Returning Library Materials
Library materials can be returned inside the main library when open or at any of our book drops. Laptops, tablets and circulating hotspots must be returned inside the library at the Service Desk.
Book drops are located:
• At 302 North Main on the west side of the library.
• At the Victoria County Health Department, 2805 North Navarro, near the Airline Road entrance.
• At the Victoria Mall, 7800 North Navarro, near Red Lobster.
• Inside the Victoria Public Library at the Service Desk.
Overdue/Lost or Damaged Materials
• If library materials are not returned on or before the due date then the cardholder may be charged daily fines and/or fees.
• Library items that are four (4) or more days overdue will receive a notice by text, email or phone stating that items are overdue. Additional messages or paper notices may follow until overdue responsibilities are fulfilled.
• If overdue materials are not returned after repeated attempts to notify a cardholder the account may be turned over to the City of Victoria Municipal Court in compliance with City Code, Chapter 11, Sections 11-5.
• When a library item is lost or damaged the cardholder is responsible for payment to the library for the replacement cost of the lost or damaged item. Lost or damaged charges may include but are not limited to 1) the actual or replacement cost of the item, 3) a processing fee, 4) any overdue fines that may have accumulated.
• A receipt is issued when payment is received for a lost item. If the lost item and this receipt are returned within 30 days from the date that an item is paid, a refund of the item cost only will be made. Processing fees and overdue fines are not refundable.
• All library card holders are responsible for notifying the library of changes in address, phone numbers, and of loss or theft of their library card.
Confidentiality of Library Records
The Texas Public Information Act protects the privacy of library users. The records of library materials you borrow or use cannot be disclosed to anyone except:
• As reasonably necessary for the operation of the library.
• Persons authorized, in writing, by the individual named in the records; or
• By order or subpoena of a District Court, issued on a showing of good cause.
Library materials cannot be checked out to a patron without the cardholder’s permission. The cardholder gives permission to others to use the library card by providing names on the application form.
Recommended Ages 18 and Above
COLLECTION DEVELOPMENT GOAL
Victoria Public Library (VPL) strives to provide the community with a well-balanced collection of materials in a variety of formats including print, audiovisual, and digital, reflecting a wide range of views, opinions, and interests.
PURPOSE OF THE COLLECTION DEVELOPMENT POLICY
The purpose of this policy is to:
- Support the mission, goals and philosophy of Victoria Public Library (VPL) and while follow the guiding principles based on intellectual freedom and the generally accepted community standards of Victoria residents.
- Communicate with our community the criteria by which Victoria Public Library (VPL) makes decisions regarding selection.
- Respect and respond to the community's needs and standards.
- Provide guidelines for VPL staff to use managing the selection, retention, maintenance, and removal of library materials.
MISSION STATEMENT
Victoria Public Library encourages a love of reading and commitment to literacy, provides materials and services that satisfy curiosity and stimulate imagination, develops programs that encourage the expression of creativity, and utilizes technology to support collaboration.
COLLECTION DEVELOPMENT PHILOSOPHY
VPL selects material for its collection in a variety of formats including print, audiovisual and digital to provide current, accurate, popular, and practical material for education, entertainment, enrichment, enlightenment that is diverse in age, values, opinions, demographics and interests. Due to budget and space constraints, VPL cannot acquire all materials in all formats. VPL makes acquisition selections based on the criteria set out in this policy. The choice of library materials by users is an individual matter.
RESPONSIBILITY FOR SELECTION
Authority and responsibility for material selection rests with the library director who delegates the responsibility for the selection of materials and development of the collection to library staff members. VPL staff members, with guidance from a professional librarian use the guidelines in this policy to make decisions regarding the selection, retention, maintenance, and removal of library materials.
MATERIAL SELECTION
Librarians select materials based on local and national demand, professional and popular reviews, and recommendations from the community and other library staff, while also ensuring adequate availability of literary staples. Budget and space limitations require a focus on materials that appeal to a broad range of users, rather than the academic and highly technical works collected by universities and other research institutions. Suggestions from the general public are encouraged and will be reviewed for adding to the collection.
SELECTION CRITERIA
All materials, whether purchased or donated, are considered in terms of the criteria listed below. Materials are evaluated according to one or more of the following standards. An item need not meet all of these standards in order to be added to the collection.
- Current and anticipated needs, interests, and standards of the community,
- Evaluations in review media,
- Relation to existing collection and other materials on the subject,
- Accuracy and timeliness,
- Professional or literary reputation of the author, publisher, or producer,
- Cost and availability,
- Creative, literary, or technical quality/merit,
- Quality of the production,
- Physical durability,
- Space and budgetary limits,
- Availability in other formats,
- Material use metrics.
The genealogy collection is focused on local history materials for Victoria County and its contiguous counties (Calhoun, DeWitt, Goliad, Jackson, Lavaca, and Refugio). Primary sources or original documents (i.e., censuses, local family histories, cemetery lists, etc.) are collected for these areas.
All materials, whether purchased or donated, will also be considered in reference to TX. Penal Code 43.24 and City Code Sec.15-5. Library staff will use professional judgement when determining whether to include in the Library's Young Adult/Adult collection.
COLLECTION MAINTENANCE
VPL practices a policy of continuous collection evaluation that is guided by the needs and desires of our community, the amount of space that we have available, and the library goals and mission. Our library collection is best envisioned as a living, evolving entity that needs refreshment in order to continue flourishing. This means that our collection not only needs new and relevant items added, but from time to time older items that are damaged, outdated, or no longer relevant to the community will need to be removed. The practice of continuous evaluation, addition, and removal is essential to the maintenance of a quality collection. The same guidelines used for selection of library materials provide the underlying principles for deselection.
REASONS FOR REMOVAL
The choice to remove items from the collection can happen for a variety of reasons:
- The needs and demands of the library’s community of users.
- Lost item – Refers to an item that a patron checked out but never returned. The item will be evaluated based on number of checkouts it or items similar to it have received, and then the library will make a decision as to whether or not a replacement should be acquired,
- Poor condition – An item that is worn, water damaged, soiled, or falling apart,
- Outdated/Inaccurate – Content determined to be out of date or inaccurate,
- Lack of interest – Popularity of certain titles and topics surge and wane. The choice may be made to remove such materials to make room for materials in higher demand,
While taking into consideration the above criteria for removal, VPL also uses the guidelines set out in the Continuous Review Evaluation and Weeding (CREW) Manual. These guidelines include the following criteria: physical condition, frequency of circulation and number of checkouts, currency of information and the availability of the updated material, permanent value to the collection, outdated format, unnecessary copies, and available space.
EXCEPTIONS
Some items may be retained regardless of condition, currency or use due to a variety of factors. These may include: items written by a local author; classic works; work unique or specific to our community; and resources not available or easily accessible through other means.
REPLACEMENTS AND PRESERVATION
It is the responsibility of the collection development staff to make decisions on whether materials that are lost, damaged, outdated, etc. should be repaired, replaced, or removed permanently from the collection. Decisions may be based on, but not limited to, the popularity, usage metrics, demand, budget, cost of replacement, availability to purchase, and if it is available through other means than our library. It is important to note that VPL’s circulating collection is not archival.
COMMUNITY INPUT REGARDING COLLECTIONS
VPL values input from the community on material selection. VPL strongly considers user suggestions from the community but does not guarantee that materials will be automatically added or removed from VPL collections based upon suggestions. Comment boxes are available in the library, suggestions can be emailed through the VPL website or any staff member can accept suggestions and comments at our service desks.
REQUEST FOR RE-EVALUATION
VPL staff applies the selection criteria described in this policy to provide library materials that reflect a diversity of viewpoints. It is the goal of the library to provide information on many topics, levels, and opinions.
VPL fully endorses patrons’ freedom of choice in selection and access to materials. The library upholds the right of the individual to access information, even though its contents may be controversial, unorthodox, or unconventional.
Inclusion of controversial, unorthodox, or unconventional material in the collection does not imply endorsement or agreement by VPL, but makes available additional viewpoints to the individual so they may form their own opinion.
Citizens wanting the library to reconsider the selection of library materials should complete the Citizen’s Request for Re-Evaluation of Library Materials form available at the library and on the library’s website and mail/email to the attention of the library director. This request must be completed in its entirety. Once this request is received the library director shall:
- Review the item in question utilizing the library’s Collection Development Policy.
- Once this process is complete, a written response, signed by the library director, will be mailed to the requester, stating the outcome of the review.
- If still unsatisfied the requestor may present an appeal to the Library Advisory Board. Instructions on appeal process will be included in the library director’s initial response.
- The Library Advisory Board shall re-evaluate the library director’s decision on the item in question utilizing the Library's Collection Development Policy.
- The final authority regarding removal or retention of library materials shall be at the discretion of City Council upon consideration of the recommendation of the Library Advisory Board.
- Library Advisory Board decisions on removal or retention will be upheld for two years.
- Victoria Public Library will only consider requests for re-evaluation from Victoria County residents.
Recommended Ages 17 and Below
COLLECTION DEVELOPMENT GOAL
VPL strives to provide the community with a well-balanced collection of materials in a variety of formats including print, audiovisual, and digital, reflecting a wide range of views, opinions, and interests.
PURPOSE OF THE COLLECTION DEVELOPMENT POLICY
The purpose of this policy is to:
- Support the mission, goals and philosophy of Victoria Public Library (VPL) while following the guiding principles of intellectual freedom, and the generally accepted community standards of Victoria residents.
- Communicate with our community the criteria by which Victoria Public Library (VPL) makes decisions regarding selection.
- Respect and respond to the community's needs and standards.
- Provide guidelines for VPL staff to use managing the selection, retention, maintenance, and removal of library materials.
- Ensure that the materials in the juvenile section of the VPL are age appropriate.
MISSION STATEMENT
Victoria Public Library encourages a love of reading and commitment to literacy, provides materials and services that satisfy curiosity and stimulate imagination, develops programs that encourage the expression of creativity, and utilizes technology to support collaboration. VPL strives to provide a safe environment and an assorted collection to meet various literary needs as children grow as readers.
COLLECTION DEVELOPMENT PHILOSOPHY
VPL selects material for its collection in a variety of formats including print, audiovisual and digital to provide current, accurate, popular, and practical material for education, entertainment, enrichment, and enlightenment, that is diverse in age, values, opinions, demographics, and interests. Due to budget and space constraints, VPL cannot acquire all materials in all formats. VPL makes acquisition selections based on the criteria set out in this policy. The choice of library materials by users is an individual matter. Responsibility for the reading or viewing of materials for children and adolescents' rest with the parent or guardian.
RESPONSIBILITY FOR SELECTION
Authority and responsibility for material selection rests with the library director who delegates the responsibility for the selection of materials and development of the collection to library staff members. VPL staff members with guidance from a professional librarian use the guidelines in this policy to make decisions regarding the selection, retention, maintenance, and removal of library materials.
MATERIAL SELECTION
Librarians select materials based on local and national demand, professional and popular reviews, and recommendations from the community and other library staff, while also ensuring adequate availability of literary staples. Budget and space limitations require a focus on materials that appeal to a broad range of users, rather than the academic and highly technical works collected by universities and other research institutions. Suggestions from the general public are encouraged and will be reviewed for adding to the collection.
SELECTION CRITERIA
All materials, whether purchased or donated, are considered in terms of the criteria listed below. Materials are evaluated according to one or more of the following standards. An item need not meet all of these standards in order to be added to the collection.
- Current and anticipated needs, interests, and standards of the community.
- Evaluations in review media,
- Relation to existing collection and other materials on the subject,
- Accuracy and timeliness,
- Professional or literary reputation of the author, publisher, or producer,
- Cost and availability,
- Creative, literary, or technical quality/merit,
- Quality of the production,
- Physical durability,
- Space and budgetary limits,
- Availability in other formats,
- Material use metrics.
Materials selected for the Juvenile (whether printed or otherwise) shall not include explicit: images, illustrations, representations, or written descriptions of sexual conduct, including, but not limited to:
- actual or simulated sexual intercourse, including genital-genital, oral-genital, anal-genital, or oral-anal, whether between persons of the same or opposite sex;
- masturbation
- sexual bestiality, or
- sadomasochistic abuse;
- depictions or descriptions of sexual attraction or romantic relationships between an adult and a child younger than 18 years of age;
- nudity: depictions or descriptions of the genitals, pubic region, the anus, or any portion of the female breast below the top of the areola; designed to promote prurient interest;
- content that would entice, induce, or encourage a child younger than 18 years of age to engage in sexual conduct;
Any library patron who becomes aware of materials which fall in this category and are in a section of the library designated for juveniles may complete a request for re-evaluation to relocate it to the young adult or adult section of the library. If it is an online or digital item, they may request to reclassify the item for inclusion in the young adult or adult online collection.
Victoria Public Library recognizes that certain materials, including but not limited to pornography, are not allowable for minors under the law. All materials, whether purchased or donated, will also be considered in reference to TX. Penal Code 43.24 and City Code Sec. 15-5. Library staff will use professional judgement and guidance from the selection criteria when determining whether to include such materials, whether printed or otherwise, in the Library's juvenile collection.
SECTION PLACEMENT
VPL recognizes that a publisher or reviewer's determination of juvenile reading level may include subject matter not suitable for the juvenile collection and VPL's community of users, and will use professional judgement when determining placement of juvenile books in the designated juvenile section of the library. From time to time, materials determined by a publisher or reviewer as appropriate for ages 17 or younger may be placed in the Young Adult or Adult section of the library. The Library is responsible for locating its resources cognizant of age and content appropriateness.
COLLECTION MAINTENANCE
VPL practices a policy of continuous collection evaluation that is guided by the needs and desires of our community, the amount of space that we have available, and the library goals and mission. Our library collection is best envisioned as a living, evolving entity that needs refreshment in order to continue flourishing. This means that our collection not only needs new and relevant items added, but from time to time older items that are damaged, outdated, or no longer relevant to the community will need to be removed. The practice of continuous evaluation, addition, and removal is essential to the maintenance of a quality collection. The same guidelines used for selection of library materials provide the underlying principles for deselection.
REASONS FOR REMOVAL
The choice to remove items from the collection can happen for a variety of reasons:
- The needs and interests of our community of the library's community of users.
- Lost item - Refers to an item that a patron checked out but never returned. The item will be evaluated based on number of checkouts it or items similar to it have received, and then the library will make a decision as to whether or not a replacement should be acquired,
- Poor condition - An item that is worn, water damaged, soiled, or falling apart,
- Outdated/Inaccurate - Content determined to be out of date or inaccurate,
- Lack of interest - Popularity of certain titles and topics surge and wane. The choice may be made to remove such materials to make room for materials in higher demand.
While taking into consideration the above criteria for removal, VPL also uses the guidelines set out in the Continuous Review Evaluation and Weeding (CREW) Manual. These guidelines include the following criteria: physical condition, frequency of circulation and number of checkouts, currency of information and the availability of the updated material, permanent value to the collection, outdated format, unnecessary copies, and available space.
EXCEPTIONS
Some items may be retained regardless of condition, currency or use due to a variety of factors. These may include: items written by a local author; classic works; work unique or specific to our community; and resources not available or easily accessible through other means.
REPLACEMENTS AND PRESERVATION
It is the responsibility of the collection development staff to make decisions on whether materials that are lost, damaged, outdated, etc. should be repaired, replaced, or removed permanently from the collection. Decisions may be based on, but not limited to, the popularity, usage metrics, demand, budget, cost of replacement, availability to purchase, and it is available through other means than our library. It is important to note that VPL's circulating collection is not archival.
COMMUNITY INPUT REGARDING COLLECTIONS
VPL values input from the community on material selection. VPL strongly considers user suggestions from the community but does not guarantee that materials will be automatically added or removed from VPL collections based upon suggestions. Comment boxes are available in the library, suggestions can be emailed through the VPL website or any staff member can accept suggestions and comments at our service desks.
REQUEST FOR RE-EVALUATION
VPL staff applies the selection criteria described in this policy to provide library materials that reflect a diversity of viewpoints. It is the goal of the library to provide information on many topics, levels, and opinions.
VPL fully endorses patrons' freedom of choice in selection and access to materials. The library upholds the right of the individual to access information, even though its contents may be controversial, unorthodox, or unconventional.
Inclusion of controversial, unorthodox, or unconventional material in the collection does not imply endorsement or agreement by VPL, but makes available additional viewpoints to the individual so they may form their own opinion.
Citizens wanting the library to reconsider the selection of library materials should complete the Citizen's Request for Re-Evaluation of Library Materials form available at the library and on the library's website and mail/email to the attention of the library director. This request must be completed in its entirety. Once this request is received the library director shall:
- Review the item in question utilizing the library's Collection Development Policy,
- Once this process is complete, a written response, signed by the library director, will be mailed to the requester, stating the outcome of the review,
- If still unsatisfied the requestor may present an appeal to the Library Advisory Board. Instructions on appeal process will be included in the library director's initial response,
- The Library Advisory Board shall re-evaluate the library director's decision on the item in question utilizing the library's Collection Development Policy.
- The final authority regarding removal or retention of library materials shall be at the discretion of City Council upon consideration of the recommendation of the Library Advisory Board.
- Library Advisory Board decisions on removal or retention will be upheld for two years.
- Victoria Public Library will only consider requests for re-evaluation from Victoria County residents.
Library Confidentiality Policy
Introduction
The freedom to read encourages responsible citizenship and open debate in the marketplace of ideas. The beneficial objectives of a free democratic society will be promoted if citizens have, and are assured that they have, the freedom to read and the opportunity to consider all types of information.
The First Amendment of the Constitution of the United States protects free speech and free press. The constitution of the State of Texas provides that “no law shall ever be passed curtailing the liberty of speech or of the press.” A corollary of those constitutional guarantees is the corresponding freedom to read what is written, hear what is spoken, and view other forms of expression without fear of intrusion, intimidation or reprisal. The guarantee of privacy for library users will help ensure this freedom.
Victoria Pubic Library (VPL) is a central resource where information and differing points of view are available. Library users are free to use the library and its materials and services without government, community or individual interference.
Policy
The VPL Confidentiality Policy is written pursuant to the Texas Public Information Act, Chapter 552 of the Texas Government Code. The Texas Public Information Act makes confidential a record that would identify a person who uses library services or materials. Library records that identify or serve to identify a person who requests, obtains or uses library materials or services are confidential and are excepted from required disclosure under the Texas Public Information Act.
Exceptions:
Library records may generally be disclosed if:
1. The library determines that disclosure is reasonably necessary to the operation of the library and the records are not confidential under state or federal law.
2. The records are released to the responsible party for the library card account or to a person who has written permission from the responsible party, noted as a “release to” on the responsible party’s account.
3. The records are required under a valid court order or subpoena under the provisions of the Texas Public Information Act.
4. The records are required under a valid search warrant under the provisions of the U.S.A. Patriot Act or otherwise.
Privacy of the Borrower Record:
VPL considers cardholder control of their library card to be the most effective privacy protection. How an individual cardholder or the responsible party for that cardholder chooses to use and share their card affects the degree of privacy that the library can provide.
To support this choice, the library will provide access to information associated with an account when a valid library card or government issued ID is physically presented. Access to account information may be released by telephone, email, or text when a valid library card number and identifying information are presented.
The library protects the privacy rights of the cardholder by allowing the responsible party to designate a person as a “release to” who may access information about the library card account. This access includes retrieving and checking out items such as holds and interlibrary loans and the authority to perform transactions associated with materials, fines and fees and the library card account.
Privacy and the Recovery of Overdue Materials:
The recovery of overdue materials may require a description of those materials. The library will provide information about subjects and/or titles loaned to the cardholder, the responsible party for the cardholder, or to a person authorized on the library card application.
Exhibit Policy
Purpose
The mission of the Victoria Public Library (VPL) is to support lifelong literacy by providing a welcoming space, services, and programs that prioritize access to technology and resources; fostering community support for learning, reading, and personal development; and serving as a reliable anchor for the diverse heritage and culture of our community. The purpose of this policy is to establish standards to ensure fair and consistent use of these spaces in a manner consistent with the library’s mission.
General Guidelines
The responsibility for approval of library and community exhibits and displays is held by the library director or designee. Decisions will be made based on factors such as adherence to Exhibit Policy guidelines, compliance with generally accepted community standards, availability of space, relationship of material to the mission of the library, display frequency, timeliness, size, and quantity. Exhibits may not include images, illustrations, representations, or written descriptions of sexual conduct. Priority is given to library exhibits and displays. Disputes regarding library exhibits or displays should be directed to the library director.
A. All Public Forum Areas
1. VPL makes available to the community a browsing rack for handouts, three display cabinets, and a bulletin board in the lobby. The purpose of these areas is to increase public awareness of library services and to showcase informational or artistic content created by the local community. When space is limited, preference is given to Victoria organizations.
2. The library and City of Victoria do not necessarily endorse the content of materials displayed. A disclaimer stating this will be placed in these areas.
3. Political campaign materials are not accepted for display or distribution
4. Commercial advertisements selling products, merchandise, or services are not accepted for display or distribution.
5. All handouts or materials for public forum areas must be evaluated for compliance with this policy and approved by the library director or designee. Unauthorized material may be discarded.
B. Browsing Rack Guidelines
1. The library reserves the right to limit quantities of materials accepted for handout. Items may be refused because of their size if at the time there is not sufficient available space.
2. Materials that have been on the browsing rack more than four weeks may be removed and discarded to make room for newly submitted materials.
C. Bulletin Board Guidelines
1. Notices for educational and cultural activities of interest to the general public are given preference.
2. Items on the public bulletin boards are generally not displayed for more than four weeks. The library may remove and dispose of any materials that have been on display more than four weeks or which are no longer timely.
D. Display and Exhibit Guidelines
1. Exhibits must be scheduled through the Service Desk and a Liability Release Form must be signed and returned.
2. Exhibitors may be asked to supply samples, an inventory, or photos of items to be displayed in order to receive final approval.
3. Library sponsored exhibits receive priority.
4. Exhibits shall be shown on a space available basis.
5. Commercial exhibits are not accepted, and no exhibit may advertise materials for sale. Price information may not be displayed.
6. Displays may be exhibited for no longer than four weeks unless a longer display period is approved by the library director.
7. It is the responsibility of exhibitor to set up and remove the display.
8. No exhibit shall interfere with the operation of the library or pose a physical hazard to library patrons or staff.
E. Solicitation, Petitioning, or Distribution of Literature
1. Personal distribution of literature and/or solicitation of library patrons and staff anywhere on library property without explicit, written permission from the library director or designee is prohibited.
Gift Policy
Victoria Public Library (VPL) acknowledges the importance of gifts and donations from individuals, foundations, corporations, and community groups in enhancing our collections, programs, and services. This support ensures that VPL continues to serve our community’s needs with excellence.
1. VPL accepts gifts and donations with the understanding that they are subject to the same selection, evaluation, and disposal criteria as material acquired through purchase. Once accepted, donations and gifts become the exclusive property of the library and are subject to all library rules, regulations, and procedures.
2. The library cannot guarantee that any gift will be part of the collection permanently and reserves the right to dispose of gifts as it deems appropriate.
3. Acceptance of gifted materials does not imply that the materials will be added to the collection.
4. If an item is donated and the donor wishes for it to be considered for addition to the collection, the donor must complete a donation form. Library staff will review the item using the same selection criteria used for materials acquired through purchase. Library staff will contact the donor to inform them of the final decision. If the item is not added to the collection, the donor will have the opportunity to reclaim the item within 30 days, after which the item will be placed in the Friends of the Library book sale or given away. Donors are encouraged to read the donation guidelines.
5. Monetary gifts to the library are welcome and may be designated as memorials or honorariums by the donor. The library encourages unrestricted monetary gifts as these allow the greatest flexibility in meeting the library’s needs.
6. Donors may suggest subjects or titles to be acquired with their donation, but the library reserves the right of final decision.
7. If requested, the library will provide written acknowledgement of a gift or a monetary donation.
8. Donations are tax deductible; however, federal tax regulations prevent library staff from placing a value on donated materials. It is the donor’s responsibility to establish fair market value or obtain expert assistance in establishing any value.
Information Services Policy
The Victoria Public Library (VPL) provides information and reference services to assist its patrons in obtaining resources they can use to reach educational, recreational, and professional goals. The purpose of this policy is to establish a uniform standard for the information and reference services provided to library patrons.
Service Priorities
Information and reference services are available to all persons served by the library without discrimination. The request of each patron is taken seriously and treated with confidentiality. Service to the public at the Service Desk receives priority over any other duties.
In-person Requests
In-person requests for service receive priority over telephone requests, followed by requests received by email, other electronic communication, and mail.
If several people are waiting for assistance, requests that are brief may be given priority over lengthy or complex questions. Information and reference service may also be limited according to the number of staff available to help and the level of staff expertise needed.
The amount of time devoted to a complex request is at the discretion of Service Desk staff. Library patrons requiring lengthy or involved research assistance will be given guidance on available resources and basic instruction on research methods.
Requests by Telephone
Telephone reference service is available for questions that require quick, factual answers. Telephone requests requiring lengthy research will be handled based on staff availability. Library patrons will be encouraged to come to the library to receive assistance with research. During busy times, it may be necessary to return the patron's call. Library staff do not page or look for patrons in the building except in emergency situations. Staff may inquire into the nature of the emergency, if necessary.
Requests by Email, Other Electronic Communication, or Mail
Request by email, other electronic communication, or mail should be requests that require quick, factual answers and informational questions that do not require extensive reading or interpretation on the part of staff members. Email requests must include an email address for a reply.
Medical, Legal, and Tax Questions
Factual information, definitions, or citations from cited sources will be provided, but staff will not interpret or offer an opinion in legal, medical, or tax matters.
School Assignments
Requests for assistance with school assignments will be given the same consideration as any other request. Staff will provide guidance to students to find appropriate resources and instruction on the use of those resources.
Consumer Evaluations
Staff will help patrons locate consumer product information and sources for objective consumer evaluations. Staff will not offer personal opinions, recommend items, brands, or interpret evaluation results.
Appraisals
Staff will refer patrons to appropriate reference sources. Staff will not give personal appraisals regarding the value of a patron's possession.
Genealogy Questions
Staff will provide general assistance in genealogical research, guidance in locating items in the collection, and help in obtaining resources through interlibrary loan. Staff members will not conduct genealogical research for patrons.
Mathematical Calculations
Staff will refer patrons to sources with the appropriate formula, tables, or calculating devices for performing their own calculations but will not perform the actual calculation for the patron.
Voting and Elections
Election issues will be answered as any other reference question. Staff may provide related information, such as printed brochures, newspaper clippings, position statements, etc., for important local, state, and national election issues. Staff will not summarize, interpret, or offer opinions regarding political issues.
Stock Quotes
Stock quote questions are treated as any other reference question. In order to avoid any misinformation over the telephone, patrons are encouraged to come to the library in person for stock quote information. Staff may provide patrons with appropriate Internet addresses for searching current or historical stock quotes.
Obituaries and Newspaper Reference
Staff will search for an obituary for patrons if a date of death is provided. Staff will utilize the online search tools and may refer customers to these resources in lieu of staff performing the search. Staff will not conduct extensive research if the date of death does not produce an obituary for the named person.
Technical Assistance with Devices and Electronic Library Resources
Staff will provide basic orientation to computer equipment and electronic resources available on the library computers. Assistance with patron-owned devices will be limited to quick, factual answers.
The amount of time devoted to a more complex request is at the discretion of the Service Desk staff. Library patrons requiring lengthy or involved assistance will be given guidance on available resources and basic instruction on the use of the device or resource. Interactions requiring more complex assistance will be referred to the regularly scheduled technical help sessions or scheduled directly with library staff.
Referrals
Patrons will be referred to more appropriate sources when it becomes clear that the request cannot be properly answered given the library's available resources. Service Desk staff will refer to other agencies only when reasonably certain the answer can be found there. A referral to interlibrary loan is part of the library's service.
Interlibrary Loan Policy
One of Victoria Public Library’s (VPL) goals is to provide a wide variety of library materials in various formats. Interlibrary loan (ILL) is the process by which a library requests material from (or supplies to) another library. ILL expands the range of materials available.
Privacy:
VPL respects and protects the privacy of all patrons requesting items through ILL. VPL staff will only relay information concerning requested items to the requesting patron (unless permission is given by that patron or it involves a parent/guardian checking on their child’s request).
Users:
Residents of Victoria, Goliad, DeWitt, Lavaca, Calhoun, Jackson, Refugio counties are allowed to use this service. Patrons residing in other Texas counties or having an out of state library card, do not have access to the ILL service and must contact their home library.
ILL Requests for VPL Patrons:
VPL is committed to ensuring patrons have access to the materials that they want and that this process shall be as easy as possible for them. Restrictions shall only be imposed as necessary, and efforts will be made to seek new and better ways to improve access.
• ILL requests will not be made for items that are on order or owned by VPL unless the item is determined to be missing, in repair, or special circumstances require multiple copies.
• ILL requests must comply with U.S. Copyright Law.
• Patrons are not allowed to request ILLs if their card is blocked, which may be due to overdue materials, outstanding fines or fees, an expired account, or missing or damaged items.
• Patrons may request a variety of formats through ILL including:
• Audiobooks
• Books
• DVDs
• Microfilm
• Music CDs
• Magazine/Journal Articles
• Video games
Loaning to and from Other Libraries:
VPL does not lend the following formats to other libraries:
• Microfilm
• New Materials (any recently published/released item that has been in our collection for less than six months)
• Non-circulating collections (Local History and Genealogy)
• Magazines/Newspapers (we will provide photocopies of articles within copyright limits)
VPL does not loan to or from the following libraries:
• International libraries.
• Out-of-state libraries.
• Libraries not in good standing (excessive overdue, lost, and/or damaged items).
Fees:
VPL does not charge for ILL services, except for the following:
• Overdue, lost, and/or damaged items.
Loaning Period:
• VPL currently loans items to other libraries for six weeks (no renewals).
• Borrowing loan periods from other libraries are for four weeks (no renewals).
• There is a limit of ten ILL items at one time per library card.
Overdue Items:
• VPL may charge overdue fines for ILLs, consistent with VPL’s Circulation Policy for overdue fines.
• VPL may suspend lending privileges to VPL users and/or other libraries for one year if items are consistently returned late.
Lost/Damaged Items:
• Per TexShare Interlibrary Loan the requesting library is responsible for material from the time it leaves the supplying library until it is returned. If damage or loss occurs, the requesting library is responsible.
• Invoices for lost/damaged materials are sent to the borrowing library within three months. If payment is not received within six months of receiving notice, lending privileges will be suspended until payment is received.
• VPL may suspend patron’s ILL privileges for one year if the patron consistently fails to return items or if items are returned damaged.
Recalls:
• VPL reserves the right to recall items and honors the right of other libraries to do so.
Reciprocal Agreements:
• VPL abides by TexShare’s Interlibrary Loan Protocol.
Request an ILL by clicking this link
Maker Equipment Policy
Victoria Public Library (“the library”) strives to give residents the opportunity to learn new skills and opportunities to share hobbies and interests by providing technology and work spaces to support these endeavors. One way the library does this is by providing maker equipment for residents to use.
Maker equipment refers to any library equipment used to create intellectual or physical materials. Maker equipment includes, but is not limited to, 3D printers, audio and video capture and editing tools, robotics kits and coding kits. It may also include traditional art and craft tools and kits. The library’s maker equipment may be used in a defined space where residents work collaboratively, alone and/or with library staff.
Maker equipment may be used during library programs or by appointment if library procedure allows. Library programs have priority over appointments. Appointments are scheduled subject to the availability of trained library staff and maker equipment. Makers must adhere to library procedures on use of maker equipment. There is no fee to use maker equipment, however, a fee may be charged for supplies used by the 3D printer.
The library is not liable for personal injuries incurred while using maker equipment. The library is not responsible for damage, loss or theft of personal tools, equipment, or projects, nor is the library responsible if a project fails to print or render properly or does not function as anticipated. The library reserves the right to halt, delete and/or refuse the creation of material with library maker equipment that it believes:
• Prohibited by local, state or federal law
• Unsafe, harmful, dangerous, poses a threat to the well-being of others or the library environment
• Violates intellectual property rights
• Violates other library policies and/or procedures
• Incompatible with maker equipment.
Meeting Room Policy
General Guidelines:
• Library meeting rooms are available free to all non-profit groups engaged in education or cultural activities.
• Rooms may be available for small group study when not in use by the library.
• All activities held in these rooms must be free and open to the public.
• No admission fee or donation may be required or solicited from those attending meetings in the Library. The sale of an author’s book during a book signing event is allowed. Library sponsored events for the purpose of raising funds for the Library are allowed.
• Library sponsored programs and training receive first priority and city or Library needs may preempt any scheduled event. If changes or cancellations are necessary, the Library will provide as much notice as possible.
• Meetings will not be scheduled before or after Library hours. No member of the organization may enter the Library before it officially opens, and all participants must leave by the time the Library closes. Groups needing setup time for their meeting should allow for it in their reservation.
• Meeting rooms are not available for private parties such as birthday parties, showers, or family reunions.
• Use of the meeting rooms does not constitute endorsement, by the Library or City of Victoria, of the points of view expressed by the group.
Room Regulations:
• The organization reserving the room is responsible for setting up for their meeting and returning the room to its original arrangement.
• The individual or group that makes the reservation will be responsible for any damage to the room, carpet, equipment, or furniture.
• Organizations or groups wanting to use Library equipment in the meeting rooms must request permission for its use when applying for the room. A list of available equipment is included with the meeting room reservation form. Library staff may not be available for assistance with equipment the day of the meeting.
• Refreshments may be served in the Bronte Room, but must be catered or brought in by the group along with all supplies and service pieces.
• The Computer Lab furniture cannot be rearranged. No software may be installed on Computer Lab equipment.
• Meetings of individuals under the age of 18 years must have an adult sponsor present.
• Smoking products and use of tobacco are not permitted in the Library. Alcoholic beverages are not permitted on Library property except when approved by the library in conjunction with an event organized by the library.
Reservations:
• Requests for use of meeting rooms can be made in person or by email by completing a Meeting Room Reservation Form. This form can be submitted to the Library Service Desk preferably one week in advance of the date requested and must receive approval from a designated Library staff member.
• Advanced reservations may be made, but not earlier than 12 months prior to the event and only in the current calendar year.
• Reservations by the same group may not be made more than 6 times in a calendar year. Library related events are exempt from this restriction.
• The calendar opens on December 1 for scheduling in the next calendar year.
• The Library Director and/or designated staff member is responsible for the implementation and enforcement of this policy.
Any exception to the above stated policy will be made only with the written permission of the Library Advisory Board.
Patron Behavior Policy
The Victoria Public Library offers an open and welcome environment for citizens of all ages in the provision of library services and materials. The purpose of this policy is to ensure that all patrons of the library have fair and equal access to and use of the library facility and materials. Rules of conduct are designed to facilitate the library’s mission and to ensure an environment conducive to proper use of the library.
The following rules will be enforced in a neutral and nondiscriminatory manner. Library staff will remind patrons of the rules when necessary. The library reserves the right to expel individuals not abiding by the rules. In extreme cases, the library director may bar individuals from the library for longer periods of time.
•Library patrons and library staff shall be treated with respect and courtesy. Harassment or threatening behavior such as stalking, offensive touching, obscene or indecent acts are not allowed in the library or on library property. This includes the use of profane, obscene, threatening or injurious language or gestures directed at another person.
•Snack foods and covered beverages are allowed in the library. Meals or messy, noisy or strong-smelling foods are not permitted. Unattended food and/or beverages are subject to disposal. Food and beverages are allowed in library meeting rooms with prior approval. Consumption of alcoholic beverages is not allowed in the library or on library property except when approved by the library in conjunction with an event organized by the library.
•Use of tobacco products is not allowed in the library or within 12 feet of any library entrance as per city ordinance 10-30. This rule applies to smoking, vaping or otherwise using e-cigarettes, and smokeless tobacco products such as chewing tobacco and snuff.
•Library patrons can assist the library in the provision of quality service by refraining from loud and boisterous conduct. Parents are responsible for the behavior and noise of their children and may be asked to take disruptive children out of the library.
•The use of electronic devices, radios, televisions, etc., which produce audible sound is not allowed in the library. For this reason, the library asks patrons to turn off or mute cell phones while in the library.
•Soliciting, panhandling, and selling are not allowed in the library or on library property. The Library Advisory Board may make exceptions to this policy for programs that benefit the library in providing materials and services.
•The library strives to provide a clean, comfortable and inviting environment for library patrons. Vandalism or theft of library property, vandalism of the exterior of the library, and vandalism of vehicles in the library parking lot will not be tolerated, and the Victoria Police Department will be notified.
•Only service animals assisting people with disabilities will be allowed in the library.
•The library is concerned about the safety of both patrons and library staff. Behaviors and actions that endanger the public and staff are not allowed in the library, or on the library premises. These include but are not limited to the use of skateboards and roller skates; running, climbing on the shelving; fighting or acts of violence; or any other actions that endanger patrons and staff.
•Footwear and clothing covering top and bottom are required for all patrons.
Any exception to the above stated policy will be made only with the written permission of the Library Advisory Board.
Public Computer and Internet Use
The Victoria Public Library (VPL) offers public access to the Internet as a source of information and for educational and recreational purposes via designated public access computers, a wireless (Wi-Fi) network and circulating Wi-Fi hotspots. Public access computers provide access to the Internet, databases and software programs that enable users to reach educational, recreational and professional goals.
1)Internet Access
a)A valid VPL card is required to access the Internet using VPL public access computers.
b)VPL reserves the right to set the amount of time and number of Internet sessions a user may have per day.
c)VPL provides access to the Internet via a wireless network (Wi-Fi) for use with personal laptops and mobile devices.
d)VPL’s network and equipment may not be used for illegal activity, to access illegal or obscene materials, or to display material that violates the provisions of sections 43.21, 43.22 and 43.24 of the Texas Penal Code which make display of obscene materials a criminal offense.
e)All users are expected to use VPL’s Wi-Fi and circulating hotspots in a legal and responsible manner consistent with the educational, informational and recreational purposes for which they are provided.
f)VPL’s policies and computer network systems comply with the Children’s Internet Protection Act (CIPA). Internet access on VPL computers and networks, including the Wi-Fi network and circulating hotspots, is filtered. To address the special concerns raised by access to the Internet by minors, VPL has established a separate policy, the CIPA (Children’s Internet Protection Act) Internet Safety Policy.
g)On personal laptops and devices, anti-virus, security, and privacy protection are the responsibility of the user.
h)Users are responsible for having the proper hardware, software and network settings on their wireless device to connect to VPL Wi-Fi or circulating hotspots
i)VPL is not responsible for any theft, damage or misuse of personal laptops or mobile devices while in use in the library.
2)Filtering
a)VPL offers two filtering options to library cardholders for Internet access on its public access computers: maximum and minimum.
b)For users under age 18, the parent or guardian responsible for the library account chooses the filtering level.
c)By default, all VPL public access computers are set to minimum filtration. Filtering may be enhanced by using a library card with maximum filtration. Filtering may be disabled for adults only for bona fide research or other lawful purpose.
d)Filtered Internet access may not block all material that users might find offensive.
3)Public Access Computers
a)Public access computers and a scanner are available on a first-come, first-served basis.
b)VPL reserves the right to set the amount of time and number public access computer and/or scanner sessions a user may have per day.
c)Use of the scanner is subject to U.S. Copyright law and users are responsible for using the scanner in accordance with these laws.
d)A user whose library card has expired or who has overdue fines, fees and/or lost materials may not be eligible to use a public access computer and/or scanner.
e)VPL will not release information on the use of specific resources by users except as required by law.
f)VPL does not allow the storage or installation of data, files, software or personal settings on library provided equipment.
g)VPL is not responsible for the privacy practices or security of any websites accessed by users.
h)VPL accepts no liability for any loss of privacy or data that users may experience, or any damage or harm arising from such loss.
i)Users are prohibited from attempting to gain unauthorized access to restricted files or networks, or to damage or modify library-owned computers, equipment or software.
4)Printing
a)Printing is available from the VPL public access computers, Wi-Fi network and scanner for a small fee. Users must have a valid VPL card to print.
b)Use of the printers is subject to U.S. Copyright law and users are responsible for printing materials in accordance with these laws.
5)Compliance
a)Users violating these guidelines will be advised of the library’s policy for ethical use and asked to comply. Users who violate these guidelines after previous warnings will be restricted from using the library’s network and equipment. The library reserves the right to prohibit violators from future access or use of the network and equipment. Illegal acts may subject violators to prosecution by local, state, or federal authorities without warning.
b)Users borrowing VPL laptops or tablets for in-library use must comply with the VPL Laptop and Tablet In-Library Checkout Agreement.
VPL is not responsible for any liability, damages or expense resulting from the use or misuse of its computers, network and/or equipment. Wireless security is not implied. The user acknowledges and accepts all risks associated with the computers, network and/or equipment.
VPL is not responsible for any information a user accesses and encounters using its computers, network and/or equipment or any actions the user takes while online.
To submit a request to have specific items in the library's collection re-evaluated, fill it out the form below.
Open the Citizen’s Request Form for Re-Evaluation of Library Materials here.
To submit a request to have specific item added to the library's collection, fill out the form below.
Open the Item Request Form to request an item for purchase.
You may return the completed form to the Service Desk or email it to vpl@victoriatx.gov.
To apply to be a volunteer at our library, print and fill out the VPL Volunteer Application.
You can return this form in person to our Service Desk. (We cannot accept this form by electronic submission)
Volunteer Policy
Victoria Public Library is committed to providing excellent service. Using community volunteers allows the library to augment and enhance community engagement in the delivery of library services in Victoria.
Statement of Purpose:
Victoria Public Library shall use volunteers to:
• Supplement the efforts of paid library staff in meeting demands for quality public service and not replace the work done by paid library staff.
• Serve as a method for encouraging citizens to become familiar with their library and the services being offered.
• Staff or support fundraising activities sponsored by the Friends of Victoria Public Library.
Volunteer Regulations:
• Anyone 13 years old or above may be considered for volunteer positions.
• Anyone interested in volunteering at Victoria Public Library must fill out a volunteer application form and submit it to the library designee.
• Applications will be reviewed for possible matches with available volunteer opportunities, and the applicant may be asked to meet with a department supervisor who needs a volunteer.
• The library requires that the volunteer provide references or agree to a background check or both.
• If the department supervisor decides to accept an applicant for a volunteer position, then that department supervisor will be the contact for all training, scheduling and questions about the position.
• Volunteers must comply with the same rules of conduct, ethical standards and confidentiality requirements that govern paid library staff.
•Volunteers will work alongside trained library staff.
• Nothing in this policy shall be deemed to create a contract between the volunteer and the Victoria Public Library or City of Victoria. Both the volunteer and the Victoria Public Library have the right to terminate the volunteer’s association with the library at any time, for any reason, with or without cause.